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The Itil Community Forum: Forums
ITIL :: View topic - ITIL Job Descriptions
Mershp Newbie Joined: May 25, 2004 Posts: 1
Posted: Mon Aug 02, 2004 5:14 pm Post subject: ITIL Job Descriptions
Does anyone have copies of generic job descriptions for ITIL positions?
A respone asap would be most welcome
Roger Itiler Joined: Aug 02, 2004 Posts: 35
Posted: Tue Aug 03, 2004 8:45 am Post subject:
if you have them try looking in the Service Support and Service Delivery text books. Most process areas have a section about Roles and Responsiblities for the Process Manager. While it's not a complete JD it will give you some guidelines.
If you don't have the books, there is a link to book site on the www.itilcommunity.com (left hand side).
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