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ITIL :: View topic - Are there online training for Practitioner and Manager?
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Are there online training for Practitioner and Manager?

 
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ChairborneRangr
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Joined: Sep 23, 2005
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PostPosted: Tue Sep 27, 2005 4:46 am    Post subject: Are there online training for Practitioner and Manager? Reply with quote

How far can you get with online training with ITIL?

I have 18 years in Satellite Command and Control and Information Technology and I have a Bachelors and Masters in Computer Science.
Anyone have an idea of the level of effort each of the certs requires?

A standardized methodology for running IT organizations interests me a lot.

- Stephen
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Wallop
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PostPosted: Tue Sep 27, 2005 4:50 am    Post subject: Reply with quote

some online classes for the Foundation level course exist.

Not sure about the Practitioner level but it is a bit longer and more intense than the Foundation. However, both are multiple choice exams.

Masters level course is an essay format based on a case study. This is not offered online as part of the requirement is to attend the multi week classes (at least it weas multi week for me) where you will not only be evaluated on your "book" knowldege but they will also evaluate you in leadership and colloboration skills.
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ChairborneRangr
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PostPosted: Tue Sep 27, 2005 5:05 am    Post subject: Reply with quote

Is it Master or Manager?

How much did the multi-week course/exam cost?

Thanks Smile
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PostPosted: Tue Sep 27, 2005 5:15 am    Post subject: Reply with quote

I have heard the following tossed about:

ITIL Service Manager is the one I see most of. ITIL Master i don't beleive is an official "title/rank".

Cost vary from around $7-10K (USD). Depends on which company you go to for the required training and testing
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