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The Itil Community Forum: Forums
ITIL :: View topic - Quality Assurance is Quartely job or Daily activities?
bluecat Newbie Joined: Sep 20, 2012 Posts: 18
Posted: Wed Sep 04, 2013 8:39 pm Post subject: Quality Assurance is Quartely job or Daily activities?
Quality Assurance is Quartely job or Daily activities? WHY?
Do we really need permanent staff on Quality Assurance ? WHY?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3584 Location: London, UK
Posted: Thu Sep 05, 2013 8:29 pm Post subject:
QA should be part of all of the teams work ethic
There should be some sort of audit / review to make sure QA is being done
Team Lead, mgmt as part of their duty
It depends on what is being QA'd _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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