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Posted: Sun Sep 25, 2016 5:17 am Post subject: ITIL - SS - need help
Hi all,
I need help. I failed my Service Strategy exam. I don't know how to study/review for a re-sit. I don't know what answer were correct or wrong. The only feedback that I got 'You failed'. Any help would be appreciated on how I move forward to pass at the next re-sit.
This is my third intermediate course (previous SOA and CSI). First exam failure. SS, material was not bad and the exam was frustrating.
. 2 questions on organization (coach said that most likely there won't be any and skimmed over it)
. 1 question on service portfolio (should have been easy)
. 1 question on DM
. 1 question on Strategy assessment
. 1 question on SPM
... can't remember the rest
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