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ITIL :: View topic - Managing' the transition from Help Desk to Service Desk
mlogic Newbie Joined: Nov 18, 2013 Posts: 3
Posted: Tue Nov 19, 2013 11:18 am Post subject: Managing' the transition from Help Desk to Service Desk
I need to do a presentation on this.
Can someone advise what’s is expected in ‘Managing' the transition from Help Desk to Service Desk ?
Any advice welcome.
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