Posted: Fri Nov 22, 2013 12:09 am Post subject: What should differenciate a CSI Item and a Task?
We (the IT dept where I work) have created a CSI register, which includes a Problem Statement and a goal. We also have a team / process owner task list.
What should define what is a task and what is a CSI Item?
I.e. should a CSI item be something that adds effectiveness, efficency or saves money (possibly requiring a Bisuness Case) with a problem statement and goal; and a task be defined as something that "Just needs done"?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum