Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Beginner in Configuration Managment
lokeshwari Newbie Joined: Nov 19, 2013 Posts: 7
Posted: Wed Nov 20, 2013 12:31 am Post subject: Beginner in Configuration Managment
We have Configuration Managment for server Repositories... Its becoming difficult to followup with e-mails and ticketing system. Can any one suggest what can be done to manage in a structurak way ?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3500 Location: London, UK
Posted: Wed Nov 20, 2013 11:05 pm Post subject:
A tool ?
A ticket system ?
Doing the activities in an organised way ? _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.