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ITIL :: View topic - project place in ITIL
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project place in ITIL

 
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hassan
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Joined: Jan 01, 2014
Posts: 5

PostPosted: Sat Jan 11, 2014 11:22 pm    Post subject: project place in ITIL Reply with quote

hello

how to classify project while implementing ITIL in my organization, can i consider it a service or a sum of processes, and can i apply the same roles in it
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estaclaut
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Joined: Apr 13, 2015
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PostPosted: Mon May 04, 2015 10:28 am    Post subject: Reply with quote

You've almost answered your own questions.

The key word is 'implementation'.

When a project is implementing a solution into the production environment, the change management process will exist to determine if the change is ready to implement.

Assuming a project has multiple technical changes required to deliver the solution, sometimes over a lengthy period of time, the changes required are assessed, scheduled and authorised in accordance with whatever requirements the Change Management process states in the CM policy.
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