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Posted: Sat Jan 11, 2014 11:22 pm Post subject: project place in ITIL
hello
how to classify project while implementing ITIL in my organization, can i consider it a service or a sum of processes, and can i apply the same roles in it
When a project is implementing a solution into the production environment, the change management process will exist to determine if the change is ready to implement.
Assuming a project has multiple technical changes required to deliver the solution, sometimes over a lengthy period of time, the changes required are assessed, scheduled and authorised in accordance with whatever requirements the Change Management process states in the CM policy.
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