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ITIL :: View topic - Can I get a good availability management proposal examples?
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Can I get a good availability management proposal examples?

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PostPosted: Fri Jul 30, 2004 11:43 am    Post subject: Can I get a good availability management proposal examples? Reply with quote

I want to know concept of availabilty management and get a good proposal examples for ERP outsorcing management.
Anybody can help me?
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Joined: Jun 24, 2004
Posts: 10

PostPosted: Fri Sep 03, 2004 2:12 am    Post subject: Reply with quote

definition of a good proposal is subjective.

my recommendations here are
1 - either identify someone internal to be the overall project manager that is tied to the hip of the consulting firm project manager
2 - if this is not feasible, hire a third party project manager not associated with the outsourced ERP implemenation company to stay tied to the hip of the outsourced project manager
3 - do not allow the project managers, or subject matter experts, to be swapped out in the middle of their piece(s) of the project

cost of failure far outweighs extra money spent upfront to manage a successful implementation. I have been personally involved in both successful and failed ERP implementations.

Remember to include these types of demands in your proposal, as well as a way to walk away if you see a train wreck approaching. DO NOT go live until YOUR customers are comfortable.
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