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ITIL :: View topic - ITSM tools Implementation
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ITSM tools Implementation

 
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fahim
Newbie
Newbie


Joined: Dec 20, 2014
Posts: 1

PostPosted: Sun Dec 21, 2014 12:57 am    Post subject: ITSM tools Implementation Reply with quote

This is my first ever post , i am under training for ITSM with ITIL certification. in this context i m in process for the project in which my role is to implement the ITSM tool .
Can anyone please guide me in details that how i can proceed from scratch.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3574
Location: London, UK

PostPosted: Sun Dec 21, 2014 5:40 pm    Post subject: Reply with quote

Fahim

The two - ITIL Certification & IT SM Selection / Implementation - are unrelated

If you don't have an idea bout the IT SM Tool implementation or selection, why were you chosen
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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