Posted: Tue Nov 29, 2005 9:41 am Post subject: Australian IT Service Management Case Studies Symposium
4th Annual IT Service Management Case Studies Symposium & Exhibition: Service Desk Focus
March 27-28, 2006
Join Pink Elephant at the premier IT Service Management event for 2006 – the 4th Annual IT Service Management Case Studies Symposium & Exhibition: Service Desk Focus. This year Pink Elephant promise even more value and an even greater learning experience with its enhanced 4 track agenda.
Come and learn from our experienced consulting team who will provide you with the theory that you need to allow your Service Desk to perform at an optimum level.
This event is not just theory however – as well as the Pink Elephant team, come and listen to numerous real life IT professionals during the extensive case studies track. Practitioners from across Asia Pacific will come and tell their stories about the successes and failures of implementing ITIL into their Service Desk and give you advice on the correct path to follow.
Track 1: Service Desk Best Practices
Track 2: ITIL & Beyond
Track 3: Pink University
Track 4: Tools & Technology
Special Interest Discussion Groups: Lunch & Learns
Pre & Post conference workshops are also available.
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