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ITIL :: View topic - Managers Certificate
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Managers Certificate

 
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Rache
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Joined: Feb 18, 2006
Posts: 27
Location: Newcastle Upon Tyne

PostPosted: Thu Mar 09, 2006 7:37 am    Post subject: Managers Certificate Reply with quote

Can the managers certificate be achieved by only doing service support 5 day course or can you only achieve it by studying both the service support and servcie delivery courses. Are these the naturatl progression after practitioner certificates have been received? Thanks
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itilimp
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Joined: Jan 20, 2006
Posts: 172
Location: England

PostPosted: Thu Mar 09, 2006 9:00 am    Post subject: Reply with quote

Hi Rache,

The manager's certificate does require both the service support and service delivery (total 10 days normally split up a week each over a period of months).

You can find details on the BCS site and the full syllabus is also available for download.
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Rache
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Joined: Feb 18, 2006
Posts: 27
Location: Newcastle Upon Tyne

PostPosted: Fri Mar 10, 2006 7:13 am    Post subject: Reply with quote

Thanks -thats a bit of a shame Im not overly interested in service delivery and after studying my foundation certificate today and having a taster of availability management dont know if I will persue that just yet!?!?! Maybe after a few practicioner certificates and a bit of experience doing some service delivery practices.
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