For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
ISO 20000 is a standard that, if you are interested in going that route, should purchase. It is available from a number of resellers but you can also pick it up as a download directly from BSI.
This is a forum discussion forum with a wealth of information from those who are experienced in ITIL (I'm not one of those!). It isn't a place to pick up freebies [/url]
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
[/url]
