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Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

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Service Level Agreement
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ITIL Zone  Popular
Description: Small but useful ITIL information site., particularly suited to beginners
Added on: 01-Sep-2003 Hits: 6318 Rating: 5.0 (1 Vote)
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Category: ITIL Portals and Websites



ITIL and ITSM World  Popular
Description: Probably the most well known ITIL commercial portal. Contains background, information and a substantial collection of ITIL support resources and documentation.
Added on: 01-Sep-2003 Hits: 6244 Rating: 4.0 (1 Vote)
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Category: ITIL Portals and Websites



ITIL.Org 
Description: Achieving IT service leadership
Added on: 29-Feb-2004 Hits: 4403 Rating: 9.0 (2 Votes)
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Category: ITIL Portals and Websites



The ITIL Toolkit 
Description: Comprehensive resource to accompany ITIL, including presentations, guides and checklists
Added on: 29-Feb-2004 Hits: 4017 Rating: 1.0 (1 Vote)
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Category: ITIL Portals and Websites



ITIL.Info 
Description: Specializing in making the itil processes measured
Added on: 29-Feb-2004 Hits: 3540 Rating: 6.4 (2 Votes)
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Category: ITIL Portals and Websites



Self Study ITIL Foundation Course 
Description: This was the first self study course for version 3 of the ITIL Foundation Exam. It is fully downloadable.
Added on: 07-Jul-2004 Hits: 3327 Rating: 9.3 (3 Votes)
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Category: Training: ITIL / ITSM



Computer Measurement Group 
Description: CMG is the world's leading organization for the exchange of ideas and information among professionals charged with the measurement and management of enterprise computer systems and networks. CMG addresses computer performance evaluation issues across the full spectrum of hardware, operating systems, subsystems, and networks.
Added on: 13-Jul-2004 Hits: 2869 Rating: 3.0 (1 Vote)
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Category: Technology & Business Consultants



Software-Engineer.Org 
Description: A community for software engineers and software engineering.
Added on: 03-Mar-2004 Hits: 2744
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Category: Service Management and Governance



Harris Kern Enterprise Computing Institute 
Description: Represents the industry’s leading minds behind the design and implementation of ‘world-class’ IT organizations
Added on: 26-May-2004 Hits: 2621 Rating: 7.3 (3 Votes)
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Category: Service Management Consultancy



ITSMI 
Description: IT Service Management portal offering training. consulting and tools.
Added on: 01-Mar-2004 Hits: 2579 Rating: 2.0 (1 Vote)
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Category: ITIL Portals and Websites



ISO 20000 Directory 
Description: Portal dedicated specifically to the ISO 20000 service management standard
Added on: 03-Mar-2004 Hits: 2545 Rating: 7.0 (1 Vote)
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Category: Standards



Phil Verghis 
Description: The definitive global resource for helpdesks, customer relationship management and technical support
Added on: 14-Jul-2004 Hits: 2434 Rating: 8.7 (7 Votes)
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Category: Technology & Business Consultants



Serview 
Description: Entry portal offering information and education for both ITIL and ITSM
Added on: 01-Mar-2004 Hits: 2400
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Category: ITIL Portals and Websites



triOS Accredited ITIL/ITSM Training 
Description: EXIN and ISEB accredited IT Service Management training in the Greater Toronto Area. Our EXIN and ISEB approved curriculum and exams will provide you with the training you need to gain internationally-recognized skills and certification. Our ITSM Foundations, Practitioner and Masters Programs consist of dynamic and intensive, interactive workshops that provide participants with the essential knowledge and tools required to successfully implement ITIL Processes. Exams are included and are scheduled on the last day of class.
Added on: 01-Apr-2004 Hits: 2374 Rating: 4.0 (1 Vote)
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Category: Training: ITIL / ITSM



Balogh International 
Description: Provision of ITIL books and support materials
Added on: 15-Mar-2004 Hits: 2370 Rating: 8.1 (3 Votes)
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Category: ITIL Portals and Websites



Your Link Here 
Description: If you are a consultancy firm, and require a link in the directory, simply provide a link back the ITIL Community Portal and submit your site via the option above
Added on: 12-Jul-2004 Hits: 2282 Rating: 5.9 (2 Votes)
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Category: Technology & Business Consultants



Service Level Agreements 
Description: A complete service level agreement template and guide
Added on: 29-Feb-2004 Hits: 2271 Rating: 8.0 (1 Vote)
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Category: Service Management and Governance



erp4it 
Description: A fascinating blog, dedicated to the emerging subject of enterprise IT automation.
Added on: 19-Jul-2004 Hits: 2241 Rating: 9.0 (1 Vote)
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Category: Technology & Business Consultants



GE IT Solutions, Inc 
Description: Provider of ITIL-based consulting services combined with Six Sigma rigor to ensure that best practices are optimized with world-class quality controls.
Added on: 18-Mar-2004 Hits: 2240 Rating: 9.3 (2 Votes)
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Category: Service Management and Governance



Ahead Technology Inc. 
Description: Ahead Technology, is the first ITSM/ITIL Training Provider in North America to become accredited by EXIN, the ITIL International Examination and Certification Institute for our course leading to ITIL Service Management Foundation Certificate. We are committed to help our clients meet their ITSM challenges through the provision of efficient and cost effective ITSM/ITIL Training Solutions.
Added on: 07-Apr-2004 Hits: 2183 Rating: 10.0 (1 Vote)
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Category: Training: ITIL / ITSM



Six Sigma 
Description: An introductory kit for the six sigma methodology
Added on: 03-Mar-2004 Hits: 2179
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Category: Other Methodologies



ICT Management 
Description: Site with reference to educational material directly linked to the content of the ICT service management book/discipline.
Added on: 14-May-2004 Hits: 2100
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Category: Training: ITIL / ITSM



GE IT Solutions, Inc 
Description: Provider of ITIL-based consulting services combined with Six Sigma rigor to ensure that best practices are optimized with world-class quality controls.
Added on: 18-Mar-2004 Hits: 2040
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Category: Service Management Consultancy



CMIIUG 
Description: The Configuration Management II Users Group web site.
Added on: 18-Jun-2004 Hits: 1922 Rating: 6.0 (1 Vote)
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Category: Service Management General Directory



Cronos 
Description: Cronos specialise in the delivery of high-quality, mission-critical custom solutions, and projects.
Added on: 14-Jan-2005 Hits: 1806
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Category: Technology & Business Consultants



The ITIL Toolkit
The ITIL Toolkit is designed to help guide you through ITIL and the ITIL process.

It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment kit; and and ITIL presentation template.

It is fully documented on its own specific web site: ITIL Toolkit


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