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Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

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The ITIL Toolkit
The ITIL Toolkit is designed to help guide you through ITIL and the ITIL process.

It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment kit; and and ITIL presentation template.

It is fully documented on its own specific web site: ITIL Toolkit


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