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For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
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The ITIL Toolkit is designed to help guide you through ITIL and the ITIL process.
It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment kit; and and ITIL presentation template.
It is fully documented on its own specific web site: ITIL Toolkit
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