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For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
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Service related resources
Service Level Agreement
Outsourcing
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
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Category: Main/Service Management and Governance
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Treadstone 71
Description: IT governance, information assurance and ITSM services and offerings.
Added on: 19-Mar-2004 Hits: 1100 Rating: 10 (2 Votes)
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Software-Engineer.Org
Description: A community for software engineers and software engineering.
Added on: 03-Mar-2004 Hits: 2450
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Service Level Agreements
Description: A complete service level agreement template and guide
Added on: 29-Feb-2004 Hits: 2023 Rating: 8 (1 Vote)
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MinuteMan Systems
Description: Easy to use and inexpensive project management software.
Added on: 19-May-2004 Hits: 1191
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Eyetil Limited
Description: Provides its clients with independent, highly experienced, professional consultancy services across a broad range of disciplines.
Added on: 03-Mar-2004 Hits: 1268
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Opticom iView
Description: Automates service level management, replacing expensive manual error-prone service level reporting with automated best-practice-based service level management.
Added on: 15-Mar-2004 Hits: 1544 Rating: 10 (1 Vote)
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Active Management Techniques
Description: Help improve business performance through affecting the balance of people, process and systems for positive results.
Added on: 20-May-2004 Hits: 1383
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Swedish Higher Education Code Exchange
Description: Syftet med Swedish Higher Education Code Exchange (CodeX) är att främja ökat samarbete kring utveckling och utnyttjande av gemensam IT-infrastruktur främst inom högskolesektorn.
Added on: 17-May-2004 Hits: 1219
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OpenMaster Enterprise Monitoring
Description: OpenMaster Enterprise Monitoring provides the customer with an integrated environment to monitor the whole information system
Added on: 22-Jun-2004 Hits: 1239
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AyaNova
Description: Offers network-able, and user friendly service management, dispatch scheduling software.
Added on: 14-May-2004 Hits: 1162
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The ITIL Toolkit is designed to help guide you through ITIL and the ITIL process.
It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment kit; and and ITIL presentation template.
It is fully documented on its own specific web site: ITIL Toolkit
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