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For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
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Service related resources
Service Level Agreement
Outsourcing
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
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Category: Main/Training: ITIL / ITSM
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Your Link Here
Description: If you are a service provider, and require a link in the directory, simply provide a link back the ITIL Community Portal and submit your site via the option above.
Added on: 01-Apr-2004 Hits: 1411 Rating: 4 (1 Vote)
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Self Study ITIL Foundation Course
Description: This was the first self study course for version 3 of the ITIL Foundation Exam. It is fully downloadable.
Added on: 07-Jul-2004 Hits: 3009 Rating: 9 (3 Votes)
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aQuip International
Description: Offer a wide range of ITIL and service management related courses. aQuip also offer comprehensive assessment services and consultancy.
Added on: 14-Apr-2004 Hits: 1446 Rating: 7 (4 Votes)
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Ahead Technology Inc.
Description: Ahead Technology, is the first ITSM/ITIL Training Provider in North America to become accredited by EXIN, the ITIL International Examination and Certification Institute for our course leading to ITIL Service Management Foundation Certificate. We are committed to help our clients meet their ITSM challenges through the provision of efficient and cost effective ITSM/ITIL Training Solutions.
Added on: 07-Apr-2004 Hits: 1860 Rating: 10 (1 Vote)
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ICT Management
Description: Site with reference to educational material directly linked to the content of the ICT service management book/discipline.
Added on: 14-May-2004 Hits: 1795
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triOS Accredited ITIL/ITSM Training
Description: EXIN and ISEB accredited IT Service Management training in the Greater Toronto Area. Our EXIN and ISEB approved curriculum and exams will provide you with the training you need to gain internationally-recognized skills and certification. Our ITSM Foundations, Practitioner and Masters Programs consist of dynamic and intensive, interactive workshops that provide participants with the essential knowledge and tools required to successfully implement ITIL Processes. Exams are included and are scheduled on the last day of class.
Added on: 01-Apr-2004 Hits: 2116 Rating: 4 (1 Vote)
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The ITIL Toolkit is designed to help guide you through ITIL and the ITIL process.
It includes a variety of components: an ITIL guide; a Management Presentation; the ITIL fact sheets; an ITIL compliance assessment kit; and and ITIL presentation template.
It is fully documented on its own specific web site: ITIL Toolkit
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