Search found 3 matches

by jtbyrne1234
Wed May 08, 2019 6:30 am
Forum: ITIL Discussion
Topic: ITIL Stakeholder Help
Replies: 1
Views: 943

ITIL Stakeholder Help

I have to produce a stakeholder map and have to identify and prioritise stakeholders in a proposed change. I am struggling to know the difference between significant and critical. My question is this, Are the helpdesk who are expected to support the new service significant or critical in a stakehold...
by jtbyrne1234
Mon Apr 01, 2019 4:12 pm
Forum: ITIL Certification
Topic: ITIL Practitioner Exam Help
Replies: 3
Views: 1149

Re: ITIL Practitioner Exam Help

Thanks everyone, a big chunk of the answers left me with just 2 to pick from after a process of elimination.
Mind is blown!
by jtbyrne1234
Sat Mar 30, 2019 11:19 am
Forum: ITIL Certification
Topic: ITIL Practitioner Exam Help
Replies: 3
Views: 1149

ITIL Practitioner Exam Help

I have recently failed the ITIL Practitioner and need help with getting through the resit.Can anybody help ?