Search found 3 matches

by TYPHOON38
Sat Apr 30, 2011 11:05 am
Forum: Miscellaneous
Topic: New to ITIL and need some advice.....
Replies: 5
Views: 5955

Oops ! Sorry you feel that way.....I wouldn't be too concerned, you obviously have in depth knowledge of and I would imagine a formal qualification in ITIL where as my question on this forum gives away how little knowledge I have. Fill your boots, I am just going through with it for the experience, ...
by TYPHOON38
Sun Apr 24, 2011 5:06 am
Forum: Miscellaneous
Topic: New to ITIL and need some advice.....
Replies: 5
Views: 5955

Diarmid, thanks for the reply and advice. Unless the post you are applying for is in Wales, it isn't the same as mine..does that help ? To be honest, even with a very limited knowledge of ITIL, the title for the requested presentation did seem a bit confusing and strange. Rather than muddle through ...
by TYPHOON38
Fri Apr 22, 2011 7:16 pm
Forum: Miscellaneous
Topic: New to ITIL and need some advice.....
Replies: 5
Views: 5955

New to ITIL and need some advice.....

Hello everyone, moderators, please move this post if it is not in the correct forum. I am very new to ITIL but have to come up with a 10 minute presentation on how I would implement ITIL into an ICT helpdesk as part of an interview for a new position . Obviously I am reading up as much as I can and ...