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Search found 2 matches
Search found 2 matches • Page 1 of 1
- Thu Mar 06, 2014 6:11 am
- Forum: The ITIL Service Desk
- Topic: Follow the sun service desk
- Replies: 1
- Views: 5814
Hi Guys I am trying to setup a follow the sun support using SCOM . At the moment we have two main regions UK and Canada and each region has an Incident manager to handle incident and Ticket manager to allocate help desk tickets and monitor environment in real time . Would also like tickets to be pas...