RACI Model

Discussion of any ITIL or related issues that don't fit well into any of the above.
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Soumya
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Mon Feb 10, 2014 4:50 am

Can Any body explain me with When is the RACI model used for ??


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Tomek
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Tue Aug 05, 2014 5:58 pm

"RACI model / authority matrix is often used to map roles & responsibilities to processes and activities"

Read more on:
itsmacademy.com/files/ITSM%20Academy_Role%20with%20ITIL_Webinar.pdf
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Kranti
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Sat Jun 06, 2015 1:37 am

Soumya

Use RACI Matrix every single day and for everything that you do .

What you are trying to achieve here is to find out the right people for a particular task . I implement this out of IT as well and this always gives me the best results . All the BEST
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