Search found 5 matches

by sharansingh
Sat Jul 30, 2016 5:35 pm
Forum: Related Topics
Topic: Software Open Source ITIL
Replies: 3
Views: 4618

The Citsmart is a powerful tool for ITSM, ITSSM, Service Desk, Help Desk, Service Management, ITIL, Technical Support , Shared Services Center and BPM.
by sharansingh
Mon Jul 25, 2016 2:40 pm
Forum: Related Topics
Topic: Please answer the question.
Replies: 4
Views: 4869

ITSM refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.
by sharansingh
Tue Jul 19, 2016 3:29 pm
Forum: Miscellaneous
Topic: Call Centre
Replies: 7
Views: 5614

It means an office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization.
by sharansingh
Thu Jul 14, 2016 5:19 pm
Forum: ITIL Jobs
Topic: IT Consultant (ITIL+Training)
Replies: 2
Views: 4237

IT Consultant (ITIL+Training)

Which type of training ?? IT related or something else? Is it a certification course?
by sharansingh
Wed Jul 13, 2016 3:11 pm
Forum: ITIL Jobs
Topic: Getting job
Replies: 8
Views: 12307

Nothing like ITIL Jobs, Its a professional certificate experience in IT firms. So why you have to wait for next 1 years its time to join It companies to get ITIL professional.