Search found 16 matches

by ChrissyRayne
Tue Dec 26, 2017 8:16 am
Forum: Miscellaneous
Topic: I think my brother has a computer addiction.
Replies: 2
Views: 1524

Thank you for your response. I really appreciate it. I was looking into what you said and found an article from BetterHelp about dealing with gaming addiction. It seems that it can be beneficial for him to join group counseling activities. I would recommend that to him and hopefully, he would try it.
by ChrissyRayne
Thu Dec 07, 2017 7:20 am
Forum: Miscellaneous
Topic: I think my brother has a computer addiction.
Replies: 2
Views: 1524

I think my brother has a computer addiction.

It started when he downloaded this RPG game online through his friends' recommendation. Of course, he was pretty into the game. But, he was into the game too much. Oftentimes he would forget to do his homework and sleep really late (3 am latest). My dad tried to ground him by removing the computer, ...
by ChrissyRayne
Thu Dec 07, 2017 7:19 am
Forum: ITIL Discussion
Topic: Root Cause in IM - what if customer fault?
Replies: 2
Views: 3209

I suggest do an analysis to identify the root cause of the problem. If it's a software defect, open a problem and give it to development. If it's otherwise, then do otherwise. Just do whatever is the SOP of the company in these kinds of situations. I think that's a safer approach to this problem.
by ChrissyRayne
Thu Dec 07, 2017 7:18 am
Forum: ITIL Training & ITSM Conferences
Topic: ITIL Training & Certification Program by SkillMetrix
Replies: 1
Views: 1746

Oh thank you for this! I've been looking for virtual trainings to try!
Will consider :)
by ChrissyRayne
Fri Apr 14, 2017 10:47 pm
Forum: Miscellaneous
Topic: a software that could generate a comprehensive audit report
Replies: 3
Views: 3330

We're currently considering this solution [Edited] for audit management. Any tips on what we should be looking for?

[Admin: No links]
by ChrissyRayne
Thu Mar 09, 2017 10:11 am
Forum: Related Topics
Topic: Please answer the question.
Replies: 4
Views: 4869

searchcio.techtarget. com /IT-Service-Management-Best-practices-for-improving-IT-efficiency

[Admin: No direct links please]
by ChrissyRayne
Thu Mar 09, 2017 6:41 am
Forum: Miscellaneous
Topic: a software that could generate a comprehensive audit report
Replies: 3
Views: 3330

a software that could generate a comprehensive audit report

Is there a software to help auditors manage all aspects of the audit process? I am looking for a tool that will allow us to create audit plans, one that can generate a comprehensive audit report for all audits within the system. Any recommendations?
by ChrissyRayne
Sun Mar 05, 2017 2:10 pm
Forum: Related Topics
Topic: Capturing e-mails
Replies: 5
Views: 9788

Thanks for this thread!
by ChrissyRayne
Sun Mar 05, 2017 2:07 pm
Forum: Problem Management
Topic: (PIM) Privileged Identity Management?
Replies: 0
Views: 2301

(PIM) Privileged Identity Management?

Accountability is one of the major problems of (PIM) Privileged Identity Management. What do you think are the solutions? Hope you can share your thoughts!
by ChrissyRayne
Wed Jan 18, 2017 9:04 pm
Forum: Miscellaneous
Topic: Data Governance vs Data Management
Replies: 2
Views: 2862

Thanks. We were having talks about data governance back then. My co-worker asked me, "What is data governance?" and I couldn't give her an exact answer.
by ChrissyRayne
Sun Oct 23, 2016 10:10 am
Forum: Related Topics
Topic: Controlled documents versus uncontrolled documents
Replies: 2
Views: 3719

Well if an org has a document management policy and a document editing / building policy, then you would have controlled document management it is basically a workflow to write a draft (author) get it reviewed (reviewer(s) get it published (publisher) then when ever there are updates - the document...
by ChrissyRayne
Sat Oct 22, 2016 1:47 am
Forum: Related Topics
Topic: Controlled documents versus uncontrolled documents
Replies: 2
Views: 3719

Controlled documents versus uncontrolled documents

Anyone here who can give me some idea regarding controlled and uncontrolled documents (in document control)?

I have a little knowledge about this and I think there are a lot of IT professionals in this forum who are capable of providing me the answers. TY
by ChrissyRayne
Wed Oct 12, 2016 7:12 am
Forum: Miscellaneous
Topic: What does ITIL stand for?
Replies: 7
Views: 9257

ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL V3), ITIL is published as a series of five core volumes, each of whi...
by ChrissyRayne
Wed Oct 12, 2016 7:10 am
Forum: Miscellaneous
Topic: Data Governance vs Data Management
Replies: 2
Views: 2862

Data Governance vs Data Management

I'm confused. What's the difference between data governance and data management? Which one includes editing metadata?
by ChrissyRayne
Mon Sep 26, 2016 11:56 pm
Forum: Miscellaneous
Topic: New member Here
Replies: 3
Views: 3511

I'm a new member here as well, Chris here and I just started working in an IT company. Looking forward to join more discussions here. Have a good day!