Search found 3 matches

by tez
Fri Dec 07, 2018 2:14 am
Forum: Change Management
Topic: Delimitation of change
Replies: 5
Views: 79

Re: Delimitation of change

thanks for the detailed presentation
by tez
Wed Dec 05, 2018 1:43 am
Forum: Change Management
Topic: Delimitation of change
Replies: 5
Views: 79

Re: Delimitation of change

So if I understand your reasoning correctly: Do you make the decision dependent on how high the risk is, and whether there is some (other) process for steering? That is understandable. I care for the formal aspect too: the ISO/IEC 20000, which is used for auditing us. But this is not very concrete i...
by tez
Tue Dec 04, 2018 4:03 am
Forum: Change Management
Topic: Delimitation of change
Replies: 5
Views: 79

Delimitation of change

How do you define when an action is a change, when not?
For example: The installation of a new software version is a change, there are probably all agreed.
But what about a database modification? Is the execution of a few SQL commands (to correct an incident) a change?
How do you distinguish it?