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- Tue Mar 12, 2019 1:37 pm
- Forum: Change Management
- Topic: Release management and change
- Replies: 1
- Views: 824
Question, We currently have change process within an ITSM toolset, however there is no release management process within the tool. Our process is initial approval, a change pack created detailing Design Description, Prereqs, Implementation Plan, Test Plan, Comms and Backout plan. After which is peer...