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- Sun Aug 04, 2019 5:31 am
- Forum: ITIL Discussion
- Topic: What is demand management ?
- Replies: 1
- Views: 7316
Is it a process of controlling and influencing the demand of a service that a service provider provides to its customers. OR Is it the process of identifying patterns of business activity to be able to predict an untapped opportunity in the market or influences the market by creating a demand for a ...