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by bigolbear1970
Thu Oct 01, 2009 9:14 am
Forum: ITIL Discussion
Topic: "Root Cause" and "Closure Codes"
Replies: 2
Views: 4424

"Root Cause" and "Closure Codes"

Heres an interesting one, i'd be interested in your opinions As most people do, we have "root codes" and "Closure Codes" in our fault logging system As an example, I've just been looking at the an incident where somebody said "the registration number of vehicle "A" is incorrect on the Fleet Manageme...