Search found 1 match

by informize
Thu Oct 22, 2009 8:26 am
Forum: The ITIL Service Desk
Topic: an incident becomes a change...?
Replies: 11
Views: 9198

an incident becomes a change...?

Hello all itil-gurus !
im sorry if i post this question in the wrong forum, its my first post here

i have a fairly simple question

in itil, can an incident becoming a change?

i always thought of them being two seperate processes.



thanks alot

greetings Informize