Search found 3 matches

by daor79
Tue Jun 07, 2016 10:24 am
Forum: Miscellaneous
Topic: Understand ITIL V3 Function
Replies: 0
Views: 9332

Understand ITIL V3 Function

I'm studying ITIL V3 and trying to understand the concept of some FUNCTIONS in real world. Let's see: This concepts are my understand: 1) Service Desk: this is like CALL CENTER, where a group of people help users to solve some problems. 2) Technical Management: this is like a group of EXPERT PEOPLE ...
by daor79
Wed Dec 23, 2009 5:16 am
Forum: ITIL Jobs
Topic: Global IT Change Manager needed
Replies: 7
Views: 11762

Re: Global IT Change Manager needed

I am in search of a Global IT Change Manager for one of my Fortune 500 clients in Houston, TX. This is a Full-time opportunity and is an immediate need. Our client will set up interviews within a few days of us sending a qualified candidate. A few details are listed below. For more information on t...
by daor79
Wed Dec 02, 2009 11:20 pm
Forum: ITIL Discussion
Topic: V2 or V3 - ITIL gurus discuss
Replies: 7
Views: 7006

Sorry for the doub l e post, but some people had read th i s before I could add to i t. .. and A i dan Lawes has i t bang to r i ght at the end of the f i rst segment. We do not "do" ITIL; we "do" serv i ce management. My organization does not have any IT processes in place. So ITIL v2 or v3? And w...