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Search found 3 matches
Search found 3 matches • Page 1 of 1
- Tue Jun 07, 2016 10:24 am
- Forum: Miscellaneous
- Topic: Understand ITIL V3 Function
- Replies: 0
- Views: 9332
I'm studying ITIL V3 and trying to understand the concept of some FUNCTIONS in real world. Let's see: This concepts are my understand: 1) Service Desk: this is like CALL CENTER, where a group of people help users to solve some problems. 2) Technical Management: this is like a group of EXPERT PEOPLE ...
- Wed Dec 23, 2009 5:16 am
- Forum: ITIL Jobs
- Topic: Global IT Change Manager needed
- Replies: 7
- Views: 11762
I am in search of a Global IT Change Manager for one of my Fortune 500 clients in Houston, TX. This is a Full-time opportunity and is an immediate need. Our client will set up interviews within a few days of us sending a qualified candidate. A few details are listed below. For more information on t...
- Wed Dec 02, 2009 11:20 pm
- Forum: ITIL Discussion
- Topic: V2 or V3 - ITIL gurus discuss
- Replies: 7
- Views: 7006
Sorry for the doub l e post, but some people had read th i s before I could add to i t. .. and A i dan Lawes has i t bang to r i ght at the end of the f i rst segment. We do not "do" ITIL; we "do" serv i ce management. My organization does not have any IT processes in place. So ITIL v2 or v3? And w...