Search found 14 matches

by hassan2k
Sun Apr 11, 2010 9:00 pm
Forum: ITIL Certification
Topic: V2 Service Manager - Financial Management Question (urgent)
Replies: 3
Views: 4995

V2 Service Manager - Financial Management Question (urgent)

Hello, I am preparing for service delivery exam (20 April) and i have issue with financial management. could give me your recommendation for the following question: E.g. I am using CMJ case study: -Charge per service for PIMMS. - how costs will be calculated in general. - 3 types of cost units for i...
by hassan2k
Tue Jan 19, 2010 5:15 pm
Forum: ITIL Certification
Topic: ITIL V3 Intermediate Online Learning Provider(s) Query/Guide
Replies: 8
Views: 11917

Hi OvOcO5,

I use their foundation e-Learning course and it was good.

I am now preparing for the service manager exam. but, may be due to the work load i will switch to complete it in V3 if i did not catch July exam date.
by hassan2k
Tue Jan 19, 2010 2:03 pm
Forum: ITIL Certification
Topic: ITIL V3 Intermediate Online Learning Provider(s) Query/Guide
Replies: 8
Views: 11917

Hi, I received invitation from ITIL Training zone last week and it seems they have better price (1500 USD) for the whole program is good thing instead of 5000 USD. but, i would like to know why you didn't complete the remaining two courses and that's it. go for the exams and you have only one is rem...
by hassan2k
Mon Dec 21, 2009 6:24 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

As above, i'd be very interested in becoming involved in something like this - am not taking the Exam until June, but am already studying my pants off, and would be interested in trying to incorporate any other methods of learning to supplement the book work..... KIP and OZ, Please join our online ...
by hassan2k
Mon Dec 21, 2009 3:46 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

hassan you do realize that he posted that last year 2008 in july since then I think he has his Red badge Quit to trying to figure out ways to short cut your studying and spend time studying instead while having all the study groups would be nice ... you need to study you parts off as the test is ha...
by hassan2k
Mon Dec 21, 2009 3:20 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

Re: Online Service Manager V2 study group.

Hi , I am looking for any folks interested in a V2 Mangers study group. This will be a total virtual environment. I hope to get started in the next 7 days or so. Doing this class will not negate the need to do an official course. I expect it will make the official courses easier and better equip yo...
by hassan2k
Sun Dec 20, 2009 2:50 am
Forum: ITIL Certification
Topic: ITIL manager certification
Replies: 17
Views: 15980

Thanks for these kind response.
by hassan2k
Wed Dec 16, 2009 5:36 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

Thanks for the fast response.
by hassan2k
Wed Dec 16, 2009 4:19 am
Forum: ITIL Certification
Topic: ITIL manager certification
Replies: 17
Views: 15980

I was fortunate enough to score 70 and 82 respectively on SS and SD late last year. The advice above is very sound, in addition, I was pleased that I: * Took 9 days of vacation prior to the exams to study, turned my cell phone off and studied for 5-7 hours per day, which was primarily doing practic...
by hassan2k
Wed Dec 16, 2009 4:04 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

I did the exams last October and did quite well. One thing I did (along with loads of practice exam questions) is make HAND-WRITTEN notes for each process covering the following: ITIL Study Notes • Definition of each process • The benefits and advantages of each process • The costs to implement eac...
by hassan2k
Wed Dec 16, 2009 3:58 am
Forum: ITIL Certification
Topic: Online Service Manager V2 study group.
Replies: 17
Views: 14020

LizGallacher wrote:If you need any advice or guidance on answering technique, I would be glad to help
I am preparing to take the exam by April.

I am willing to share me with the answers techniques or Buzzwords of itil then i can put examples on it based on the process.
by hassan2k
Wed Dec 16, 2009 2:51 am
Forum: ITIL Certification
Topic: ITIL v2 managers exam results
Replies: 9
Views: 7765

I have to shout. I found out I passed my Service Managers exam today. I had passed the Service Support section in February but I just barely missed the mark for Service Delivery. I retook Service Delivery in May and I did even better than I had thought I might. Hooray! --rpmason Congratulation, I a...
by hassan2k
Sun Dec 06, 2009 4:49 pm
Forum: ITIL Certification
Topic: Passed ITIL V3 today :)
Replies: 15
Views: 12106

Passed Exin-101

i passed my foundation exam today with 100 score.

Thanks for you guys.

I am sitting for V2 Service manager training and i will need a study plan based on your experience (books, pratices, ..ext)


Thanks in advance.
by hassan2k
Fri Dec 04, 2009 10:27 am
Forum: ITIL Certification
Topic: ITIL V3 Foundations Questions - Urgent
Replies: 8
Views: 7259

ITIL V3 Foundations Questions - Urgent

Hi, i should sitting for the exam on Dec 6, i have the following doubts: Q.1 Which stage of CSI is best described as "Understand and agree on priorities of improvement based on deeper development of the principles defined in the vision" 1.Where are we now? 2.Where do we want to bee? 3.How do we get ...