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- Tue Jan 05, 2010 6:29 am
- Forum: Related Topics
- Topic: What do you as an IT Service Manager do?
- Replies: 9
- Views: 18429
Thank you ITSM and Diarmid I was exactly looking for this kind of a question, I would also like to know what ITIL says about the Ideal role of a incident and problem manager in an organisation.[/7113]