Search found 5 matches

by erik55444
Wed Oct 27, 2010 7:55 pm
Forum: ITIL Certification
Topic: ITIL V3 intermediate exams
Replies: 4
Views: 5810

Thanks, Liz - that explains it. I had no idea the exam HAD to be arranged by the training provider. I assumed I could schedule it myself as I've done with other cert tests, including the foundation test. Now everything makes sense.

I appreciate you help!
by erik55444
Wed Oct 27, 2010 1:46 pm
Forum: ITIL Certification
Topic: ITIL V3 intermediate exams
Replies: 4
Views: 5810

Thanks for the quick reply. I have completed an approved OSA course. I stated that in my original post, sorry if I wasn't clear. I've studied. I feel as ready as I'm going to be to actually take the exam. My difficulty is in figuring out how to register for the exam. My training vendor sent me a lis...
by erik55444
Wed Oct 27, 2010 11:21 am
Forum: ITIL Certification
Topic: ITIL V3 intermediate exams
Replies: 4
Views: 5810

ITIL V3 intermediate exams

Ok, I apologize up front for asking what feels like a very stupid question. How have people signed up to take the V3 intermediate exams? I'm ready to take the OSA exam, and for the life of me I can't find out how to register for it. Yes, I have the foundation cert, and have taken an approved OSA cla...
by erik55444
Wed Feb 10, 2010 4:22 pm
Forum: ITIL Certification
Topic: Seeking advice - Lifecycle or Capability path?
Replies: 2
Views: 3656

Thanks for the feedback. I bit the bullet and bought the OSA course from the Art of Service - I went through them for the V3 Foundations, and thought it was ok. Now to hit the books ...
by erik55444
Sat Feb 06, 2010 3:22 pm
Forum: ITIL Certification
Topic: Seeking advice - Lifecycle or Capability path?
Replies: 2
Views: 3656

Seeking advice - Lifecycle or Capability path?

Hi - new member here, trying to figure out what path makes the most sense for my situation. I have 25 years of experience in tech support, most of that involved in helping manage large systems. I recently switched jobs to join an outsourced Remedy development/support group at a shop with a 100% cust...