Search found 3 matches

by chadchad
Tue Jul 13, 2010 3:29 am
Forum: ITIL Certification
Topic: Is ITIL for any service Manager? any field?
Replies: 10
Views: 8181

I actually think like TOM that the principles can apply to any technology-based services but what im looking for is some testimonials from you my friends there in any magor other then IT ( medical, electronic ...) In the end every service needs :strategy, design, transition, operations, improvement....
by chadchad
Mon Jul 12, 2010 7:32 am
Forum: ITIL Certification
Topic: Is ITIL for any service Manager? any field?
Replies: 10
Views: 8181

Thanks thechosenone69, After some search i found that ITIL no longer stands for anything but is simply the name of the OGC's best practice guidance for Service Management. Previously, ITIL was an acronym for "IT Infrastructure Library", however with the release of ITIL V3 in May 2007, the definition...
by chadchad
Sun Jul 11, 2010 12:33 pm
Forum: ITIL Certification
Topic: Is ITIL for any service Manager? any field?
Replies: 10
Views: 8181

Is ITIL for any service Manager? any field?

Dear All,

Im a service manager in the medical equipment industry mainly laboratory equipment, and im thinking to have a certificate as a plus, wht do you suggest can I begin ITIL or its just for IT service manager?

If yes WHY ? please suggest from where i can begin.
if No Why ?

Best Regards