Search found 2 matches

by Carnation
Sun Mar 20, 2011 1:00 am
Forum: ITIL Discussion
Topic: ITIL relevance
Replies: 8
Views: 5882

ITIL relevance

Thanks Diarmid for the explanation. I understand that whether to adopt ITIL is an organizational decision and once taken applies to the whole organization irrespective of various groups or departments. My question stems from the fact that ITIL is for IT service providers. By this definition, would t...
by Carnation
Sat Mar 19, 2011 7:48 am
Forum: ITIL Discussion
Topic: ITIL relevance
Replies: 8
Views: 5882

ITIL relevance

I am new to ITIL and trying to understand how to implement it in the IT organization that I work for. For simplicity, let's say we have a Infra support group (maintains the computer systems) and a technology training support group (providing training for new technologies required for the projects) w...