Search found 26 matches

by prathap_buna
Tue Mar 01, 2016 2:24 pm
Forum: ITIL Discussion
Topic: feedback on the implementation of ITIL
Replies: 1
Views: 5207

Even I am waiting if anybody answer the above query
by prathap_buna
Tue Mar 01, 2016 2:17 pm
Forum: ITIL Discussion
Topic: ITIL Dis-Advantage
Replies: 3
Views: 6139

As far as I know Over-Engineering and Monopoly are the disadvantage. I would appreciate if you could list out more
by prathap_buna
Tue Mar 01, 2016 12:23 pm
Forum: ITIL Discussion
Topic: ITIL Dis-Advantage
Replies: 3
Views: 6139

ITIL Dis-Advantage

Hi Experts,

Can anybody list out the Dis-Advantage of ITIL Implementation.


Regards,
Prathap
by prathap_buna
Wed Aug 20, 2014 3:54 pm
Forum: Change Management
Topic: PWD Related change control
Replies: 1
Views: 4208

PWD Related change control

Hi,

In my organization, there are plenty of password related changes raising for sever level. But I would like to control them.

Is there any mechanism where we can control this.
by prathap_buna
Wed Aug 20, 2014 12:03 pm
Forum: Change Management
Topic: How to avoid Unauthorized change
Replies: 4
Views: 10590

Hi,

I would appreciate if could you elabrate more with suitable instance
by prathap_buna
Mon Aug 18, 2014 10:02 am
Forum: Change Management
Topic: How to avoid Unauthorized change
Replies: 4
Views: 10590

How to avoid Unauthorized change

Hi,

Could anyone guide me how to avoid unauthorized CR at Pre & Post implementation.

Is there any mechanism where we can stop this.
by prathap_buna
Fri Jan 24, 2014 3:57 am
Forum: The ITIL Service Desk
Topic: Template for Severity Incident
Replies: 1
Views: 12059

Template for Severity Incident

Hi Team, I would like to implement a new process in order to make a changes in Incident management. For that I need your guideline. when we are getting Sev Incident, we are really not sure if there is any service down that affecting many users or only one customer is affected by the issue. Because n...
by prathap_buna
Tue Jun 04, 2013 3:09 pm
Forum: Change Management
Topic: Difference between Risk & Impact assessment
Replies: 4
Views: 11898

Could you please brief more about Risk Level one by one.

Risk Level 1 --------
Risk Level 2--------
Risk Level3--------
Risk Level 4--------
by prathap_buna
Tue Jun 04, 2013 1:56 pm
Forum: Change Management
Topic: Do change is require for Dev & Test
Replies: 3
Views: 7363

Do change is require for Dev & Test

Hi,

I Just joined as change manager in my current organization. Here my client requesting to raise change for Dev and Test servers. Could anyone guide me that change management process is applicable for Dev & test servers too ?
by prathap_buna
Mon Apr 22, 2013 10:30 am
Forum: Change Management
Topic: Change Intract with Incident & Problem
Replies: 3
Views: 7312

Sorry, How Incident and Problem Intract with Change
by prathap_buna
Sun Apr 14, 2013 12:13 am
Forum: Change Management
Topic: Change Management Implementation
Replies: 1
Views: 5466

Change Management Implementation

Hi,

Could you please share some ideas like how to implement change management process in the go live project.
by prathap_buna
Sun Apr 14, 2013 12:11 am
Forum: Change Management
Topic: Change Intract with Incident & Problem
Replies: 3
Views: 7312

Change Intract with Incident & Problem

Hi,

Could you please guide me how Incident and Problem intract with Change.
by prathap_buna
Tue Jan 29, 2013 5:24 am
Forum: Change Management
Topic: Difference between Risk & Impact assessment
Replies: 4
Views: 11898

Difference between Risk & Impact assessment

Hi, Could you please explain me what is Risk Assessment & what is Impact Assessment. As fas as i know both are same. But my new organisation having two document one is for Risk Assessment and one is for Impact Asssessment. 2. Could you please explain how to calculate Risk level. Like Risk level-1, 2...
by prathap_buna
Thu Aug 02, 2012 4:49 am
Forum: ITIL Discussion
Topic: Difference between service request and Incident
Replies: 5
Views: 11594

Difference between service request and Incident

Hi,

Could anyone please explain difference between service request and incident with a suitable example of each.
by prathap_buna
Mon Jul 23, 2012 11:53 am
Forum: Change Management
Topic: How to Reduce unplanned and emergency changes
Replies: 6
Views: 11906

Thanks for your reply.

I know its silly question. still I need to get more idea on this.

1. Could you please explain more about to reduce unplanned & emergency changes.

2. If there is no change management process in a project. whats the impact with the business.

Regards,
Prathap