Search found 7 matches

by Bella
Tue Feb 12, 2013 5:18 am
Forum: ITIL Discussion
Topic: SCRUM and ITIL
Replies: 6
Views: 22960

SCRUM and ITIL

UKVIKING: Thank you for a very good explanation and highlighting how we can connect both .

Recently have take up SCRUM certification and now I can establish the fact that SCRUM is a part of agile methodology and used for project management.
by Bella
Fri Feb 01, 2013 5:54 am
Forum: ITIL Discussion
Topic: SCRUM and ITIL
Replies: 6
Views: 22960

SCRUM and ITIL

I am in desperate need of some guidance. We currently use ITIL V3.0 for our Change Process. The tool we use is “supposed” to be built on ITIL principles but I do have some doubts. The company is young and I suspect, not as versed in ITIL as claimed. Our PMO Team is struggling to help bridge some gap...
by Bella
Fri Nov 23, 2012 8:20 am
Forum: ITIL Discussion
Topic: Prince2 vs ITIL
Replies: 13
Views: 13843

ITIL is an IT approach to maintenance and supporting certain situation PRINCE2 does not cover the support and development required of an IT Service Manager after the design and implementation of the initial product
by Bella
Fri Nov 23, 2012 8:19 am
Forum: ITIL Discussion
Topic: Prince2 vs ITIL
Replies: 13
Views: 13843

ITIL does not sufficiently train Service Managers to bring projects to a satisfactory close, its focus being rather on the provision of long-term services

The method PRINCE2 is in the public domain, offering non-proprietorial best practice guidance on project management.
by Bella
Thu Nov 22, 2012 8:08 am
Forum: ITIL Discussion
Topic: Prince2 vs ITIL
Replies: 13
Views: 13843

The IT Infrastructure Library (or ‘ITIL’) is an IT-specific service management framework. ITIL pertains to IT service management

PRINCE2 (Projects IN Controlled Environments) is a process-based method for effective project management.
by Bella
Thu Oct 04, 2012 7:03 am
Forum: ITIL Training & ITSM Conferences
Topic: ITIL new version vs old one
Replies: 3
Views: 6811

ITIL new version vs old one

Hi,

Greetings!

Can you please advise how ITIL December 2011 version is different from ITIL V3 ?

How one can upgrade its ITIL V3 certification to the new version?


Thanks & Regards,
Jennifer
by Bella
Tue Sep 25, 2012 6:52 am
Forum: ITIL Discussion
Topic: Is Change Management related to Release Management?
Replies: 6
Views: 7829

Based on the search that i have done, my understanding is both Change management and Release management go together. Change management encompasses all changes in technology, systems, applications, hardware, tools, documentation, processes, as well as roles and responsibilities of people. A change co...