Search found 109 matches

by mnsmith
Fri Mar 20, 2009 7:04 am
Forum: ITIL Jobs
Topic: Please advise
Replies: 4
Views: 5729

by mnsmith
Mon Jan 26, 2009 4:08 am
Forum: Change Management
Topic: Change Management - Service Improvement Programme
Replies: 5
Views: 4172

by mnsmith
Fri Dec 19, 2008 8:10 am
Forum: The ITIL Service Desk
Topic: Training for Service Desk staff
Replies: 3
Views: 5288

by mnsmith
Tue Dec 16, 2008 5:35 am
Forum: Change Management
Topic: Virtual CAB meetings
Replies: 10
Views: 9386

by mnsmith
Tue Dec 09, 2008 10:18 am
Forum: Configuration Management
Topic: CMDB modeling: Software as an attribute, not as a CI
Replies: 5
Views: 8266

by mnsmith
Tue Dec 09, 2008 6:30 am
Forum: ITIL Jobs
Topic: Recruitment nightmare
Replies: 14
Views: 17101

by mnsmith
Tue Nov 11, 2008 5:51 am
Forum: ITIL Discussion
Topic: Change Freezes
Replies: 3
Views: 3614

by mnsmith
Wed Oct 01, 2008 10:22 am
Forum: The ITIL Service Desk
Topic: Help Desk Form Industry Standards?
Replies: 6
Views: 6460

by mnsmith
Thu Aug 07, 2008 11:08 am
Forum: Miscellaneous
Topic: Loose Gemstone or Ready made Ring?
Replies: 9
Views: 10094

by mnsmith
Wed Aug 06, 2008 11:04 am
Forum: Problem Management
Topic: What does Closing Known Error Records Mean?
Replies: 2
Views: 5717

by mnsmith
Wed Jul 30, 2008 5:52 am
Forum: Miscellaneous
Topic: Project Plan
Replies: 4
Views: 6156

by mnsmith
Thu Jul 24, 2008 6:29 am
Forum: Configuration Management
Topic: Config Plan Definition
Replies: 3
Views: 5738

Config Plan Definition

by mnsmith
Thu Jul 24, 2008 3:54 am
Forum: ITIL Discussion
Topic: Should a ticket be raised for this?
Replies: 6
Views: 4525

by mnsmith
Wed Jul 23, 2008 11:12 am
Forum: Problem Management
Topic: Incidents to problems correlation
Replies: 5
Views: 6789