Search found 550 matches

by LizGallacher
Thu Jan 24, 2013 2:12 pm
Forum: ITIL Certification
Topic: ITIL instructor certification?
Replies: 4
Views: 6246

Sorry, I have not been on the forum for a while. Yes, you should be an ITIL Expert, and have training experience. Then you need to find an accredited training organisation(ATO) to sponsor you, and put you on their books. If you are employed by them, that is easy, if not, and you want to be a freelan...
by LizGallacher
Fri Sep 28, 2012 3:54 pm
Forum: ITIL Certification
Topic: ITIL V3 Intermediate
Replies: 17
Views: 21982

The exams are tricky, however well you know the material. You get better as you get used to them.
by LizGallacher
Fri Sep 28, 2012 3:40 pm
Forum: ITIL Certification
Topic: ITIL V3 Intermediate
Replies: 17
Views: 21982

The pass rates are:
SS - 83
SD - 78
ST - 77
SO - 77
CSI - 82
by LizGallacher
Sat Sep 08, 2012 7:20 am
Forum: ITIL Certification
Topic: ITIL exam preparation without taking ITIL training
Replies: 17
Views: 19851

There is a successful candidates register (Google it ) but that is not complete.
by LizGallacher
Fri Sep 07, 2012 3:04 pm
Forum: ITIL Certification
Topic: ITIL exam preparation without taking ITIL training
Replies: 17
Views: 19851

All the exams are based on those 5 books, but they are not required for Foundation, ideally at Intermediate level one should read the book that fits that course (but 95% of people do not), and by Master, one would hope the person was motivated enough to read them They are expensive, at about £85GBP ...
by LizGallacher
Fri Sep 07, 2012 2:58 am
Forum: ITIL Certification
Topic: ITIL exam preparation without taking ITIL training
Replies: 17
Views: 19851

Not at all! Thankyou for the plug!
by LizGallacher
Thu Sep 06, 2012 8:02 pm
Forum: ITIL Certification
Topic: What training next???
Replies: 4
Views: 6257

Have a look at the EXIN courses ITSM program according to ISO/IEC 20000 - there is a whole series of courses, which are not just about achieving ISO20K certification, but about using the standard when implementing ITSM. Your ITIL qualifications earn you v=credits in the scheme.
by LizGallacher
Thu Sep 06, 2012 7:59 pm
Forum: ITIL Certification
Topic: Is ITIL V3 Foundation Certification retired?
Replies: 4
Views: 6719

John is correct - the syllabus is now based on the 2011 version - the exception is where there are not yet translated exams for the 2011 version, the V3 is still being used
by LizGallacher
Thu Sep 06, 2012 7:56 pm
Forum: ITIL Certification
Topic: ITIL exam preparation without taking ITIL training
Replies: 17
Views: 19851

thankyou - but just in case you cannot find it, My name is spelt Gallacher. The ISBN is 1119942756
by LizGallacher
Thu Sep 06, 2012 7:53 pm
Forum: ITIL Certification
Topic: Keep failing my OSA exam
Replies: 3
Views: 8649

The Intermediate level exams are difficult papers and students often have to sit an exam a couple of times. I would advise you in general to review your answers to identify your weaker areas and cover these areas in the course materials again, and re-do the sample questions that cover these areas. I...
by LizGallacher
Tue Jun 12, 2012 4:57 am
Forum: ITIL Certification
Topic: What is difference between ITIL and EX0-101 exam?
Replies: 1
Views: 4264

There is no difference
by LizGallacher
Tue May 22, 2012 6:13 pm
Forum: ITIL Certification
Topic: ITIL V3 Foundation Exam booking confusion
Replies: 1
Views: 4277

EXin provide 2011 exams, There are no 2012 exams
by LizGallacher
Tue May 22, 2012 6:12 pm
Forum: ITIL Certification
Topic: a few ITIL Foundation Exam questions
Replies: 1
Views: 9580

These are all straightforward questions, not sure why you are posting them. Your wrong answers show incomplete understanding - how are yoy studying for the exam? do you ave course materials?
by LizGallacher
Tue Mar 06, 2012 4:40 pm
Forum: ITIL Certification
Topic: ITIL logo
Replies: 30
Views: 69263

As long as they have received the information from ProMetric, Exin should be able to give you a soft copy without a problem. If you google Exin, and go to their main site, you should be able to find a contact number. Any problems, message me.
by LizGallacher
Wed Feb 29, 2012 2:48 pm
Forum: ITIL Training & ITSM Conferences
Topic: Best way to study ITIL
Replies: 3
Views: 13128

I would advise about 4 or 5 weeks at that level of commitment. Make sure that your book overs the new syllabus, released at the end of the year. You might want to try a self-study or e-learning course to direct your learning