Search found 33 matches

by SubbuA
Fri Jan 29, 2010 2:15 am
Forum: Change Management
Topic: Change Management: Past Due CRs - How to Manage Them?
Replies: 5
Views: 5256

Answering the queries....

Reason for the CRs becoming past due? Change Management is defined recently here and is being rolled out - like in phases. The first priority being, making people understand the importance of a standard change management process and the necessity to follow it (meaning which raise a CR, avail approva...
by SubbuA
Thu Jan 28, 2010 11:38 am
Forum: Change Management
Topic: Online Change Approvals
Replies: 18
Views: 11322

Online Approval

We use a weekly CAB. But online approval - No Approval by Vote (email option) is also avaiable just in case - CAB meeting is not cancelled for the week for any reason. Voting approval takes the majorities vote as primary unless and untill the person voting for the minority dicision has a very strong...
by SubbuA
Thu Jan 28, 2010 11:30 am
Forum: Change Management
Topic: Change Management: Past Due CRs - How to Manage Them?
Replies: 5
Views: 5256

Change Management: Past Due CRs - How to Manage Them?

Hi All I have now joined a new organization where I realised that the a standard Change Management (ITIL) process has been introduced here just 5 months ago. So now what is achieved is raising the CRs (Change Requests) - little different from RFCs as the lifecycle of a CR is less than an RFC (Planni...