Service Design and business strategy

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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intellect20
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Joined: Wed Nov 07, 2018 8:31 pm

Wed Nov 07, 2018 8:37 pm

How do the Service Design team may interpret business strategy to identify and prioritize IT services? Any examples will be appreciated.


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UKVIKING
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Joined: Fri Sep 15, 2006 8:00 pm
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Thu Nov 08, 2018 10:11 am

Did you read the ITIL books or the ITIL pocket guides for Service Strategy?
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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