Is that worth read introduction book

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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alexanderff
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Joined: Tue Dec 01, 2009 7:00 pm

Wed Dec 02, 2009 12:45 pm

Hi Everyone.

Excuse my English.

Is that worth read the introduction guidance?

I'm about to finish the Strategic chapter and all I've read until now is just a notion about what I'll read in Strategic Guidance.

Maybe I'm wrong... but... I just don't want to spend too much time on an introduction book if I can go directly to the "real" set of guidance.

[]s
Alexander
Brazil


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TomOzITIL_2
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Joined: Wed May 13, 2009 8:00 pm

Wed Dec 09, 2009 7:55 pm

If you've got the intro book, read it before you tackle the full big 5 books. Always nice to get through the lifecycle end-to-end without going so deep into the detail.

You might find yourself tearing your hair out part-way through the Service Strategy book as it is a bit chaotic.
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