Renaming & Retiring Systems (Configuration/Asset Managem

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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Outrageous
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Joined: Tue Mar 28, 2017 8:00 pm

Wed Oct 10, 2018 8:52 am

Hello all,

Two questions regarding Configuration/Asset Management.

1) Is it acceptable to have an asset change it's name (which would then have incident/change/problem/service requests reference two different assets when they're linked together)? And if it is acceptable, is it applicable to both physical and virtual systems?

2) I'm having a long-running debate with someone about this one; but I'm saying if a system is retired, new systems can't keep the old name, regardless if it's physical of virtual. Is this the case?


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UKVIKING
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Thu Oct 18, 2018 9:52 am

It is all dependent on your own policies for one

Some applications don't like system changes - others don't care
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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