Attributes for Application CI Type

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lokeshwari
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Wed Jan 29, 2014 4:07 am

Listed attributes for Application CI to update in CMDB....

Can any one suggest if any attribute is missing or something not relevant ?

BusinessCriticality
Consumer Tenants
Container
Country or Province
Create Time
Created By
Description
Display Label
Global Id
Last Access Time
LastModifiedTime
Name
Note/Comments
Origin
Owner Tenant
Tags
Updated By
User Label
classification
layer
Serial Number
Hostname
DNS Name
Asset Tag


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UKVIKING
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Wed Jan 29, 2014 5:35 am

These look like they were taken from an existing tool - such as remedy

A lot of the value below are useless

A lot of potential CI attributes are missing.

What is needed to be done is not only identify what fields for a specific type of CI but also define the purpose for recording that CI attribute

For example: the values - Last Access Time & LastModifiedTime - are they CI values for the application or database record audit value fields

They are useless for a CI Attribute
They are pertinent for a DB Record Audit field- however, they should not be expressed as part of the CI Record
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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lokeshwari
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Wed Jan 29, 2014 7:21 am

Thank you for the Response....

The list includes values for DB record Audit field as well..

Can you please guide me what Potential CI Attributes can be added for Application CI'S ?
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UKVIKING
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Wed Jan 29, 2014 8:10 am

Lokeshwari

How can you learn if you dont try and fail ?

First off, you need to determine yourself what information you need to have in order to support or manage the application.

Second you need to look at the entire CMDB architecture

What CIs are above and beloew the Application CI - if any - and how are you planning to track those.

Then you need to write - in draft form - what processes you have to do

A hint -

Application name
version
vendor
is the minimum you need for an application CI

But ask yourself is that enough to provide support
-----------------------

You have to analyse each CI type and determine not only what information to gather and kept but why you want that information and how are you going to validate it
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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