Change Intract with Incident & Problem

Discuss and debate ITIL Change Management issues
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prathap_buna
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Sun Apr 14, 2013 12:11 am

Hi,

Could you please guide me how Incident and Problem intract with Change.


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Diarmid
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Mon Apr 15, 2013 8:41 am

Your title and Question are not the same. Which are you interested in at the moment?
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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prathap_buna
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Mon Apr 22, 2013 10:30 am

Sorry, How Incident and Problem Intract with Change
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UKVIKING
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Mon Apr 22, 2013 2:10 pm

RTFM - the ITIL Books
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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