Setting up change management (incl eCAB)

Discuss and debate ITIL Change Management issues
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upbeat
Newbie
Newbie
Posts: 2
Joined: Mon Aug 28, 2017 8:00 pm

Tue Aug 29, 2017 8:20 am

Can someone share a proces diagram including emergency change? Could not find a basic and simple (though clear) picture of this.


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Sandys
Itiler
Itiler
Posts: 27
Joined: Tue Feb 13, 2007 7:00 pm
Location: Nova Scotia

Tue Oct 03, 2017 9:49 am

Identify need for change - Create/submit change - Change control review - Approval - Implementation - Post implementation review.

Up to you to decide how you want to handle Retro, Routine, Normal, Expedited and Emergency changes based on your needs.

Cabs scheduled as per your requirements above.
Sandy Spears
Change Manager

"Change Manager" - The person people love to hate!
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