Hi I am 7 years experienced in ITIL - seeking a senior position (SDM) in ITSM.
Certifications: I have completed - ITIL RCV and Lean-Six Sigma Green belt
My Experience involves process implementation, framing procedures and policy for ITIL roles (Change Management, Problem Management, Incident Management)
Specifying functional requirements for ITSM tool - change management modules and problem management modules
Automation, process refining, CSI etc
I am in India and looking for opportunities in USA, UAE, Canada, UK - etc
Please let me know relevant openings. I can send my profile on suitable openings
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