Passed ITIL V3 today :)

Discussions related to ITIL certification, training and exams.
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bhavani84ms
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Sun Dec 06, 2009 7:56 am

Hi Guys,

I passed ITIL v3 today with 100%. I should thank my trainer really! Even though the training was a bit costly, it worth every penny!

I would like to know how long will it take for me to get the certification? What does it look like? Who is it signed by? Lol I'm just curious. Sorry!

Should I need to register somewhere on the ITIL V3 site to receive the certification or something like that? Please advice.

Thanks for your time!


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hassan2k
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Sun Dec 06, 2009 4:49 pm

i passed my foundation exam today with 100 score.

Thanks for you guys.

I am sitting for V2 Service manager training and i will need a study plan based on your experience (books, pratices, ..ext)


Thanks in advance.
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bhavani84ms
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Mon Dec 07, 2009 12:03 am

Congrats hassan2k! Way to go! :) So, any idea when will we receive the Certificate? Should we register on some site? Is there any procedure like that? Why I ask this because RHCE certification has that kind of approach.
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UKVIKING
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Mon Dec 07, 2009 5:10 am

hassan2k

Which course are you taking for the V2 Service manager training

is this the Manager's Certificate course ?

or some other course

BTW: There are several posts about the course and exam giving advice and insight
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
tomkin
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Mon Dec 07, 2009 5:38 am

I can guarantee its the foundation !!
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bhavani84ms
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Mon Jan 04, 2010 6:16 am

Just wanted to say that I received my certificate and a green pin today :) Took almost a month :)
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gotoyogesh007
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Wed Jan 06, 2010 4:45 pm

bhavani84ms wrote:Just wanted to say that I received my certificate and a green pin today :) Took almost a month :)
I haven’t received mine till now I have had a very BAD experience when tried contacting ITIL via Email and phone, :oops:
Tel - +44 (0) 1494 458 948
Email - servicedesk@apmgroup.co.uk

Nobody knows where my certificates are? And they are not even bothered to resend it every time I contact them I get the message it has been sent to your address, I normally get at least 10-15 foreign post every month I am not sure how this got missed. can anybody suggest me what will be the next step?
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Timo
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Wed Jan 06, 2010 5:33 pm

Maybe that's because you tried to contact ITIL
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gotoyogesh007
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Wed Jan 06, 2010 11:02 pm

Timo wrote:Maybe that's because you tried to contact ITIL
I did contact the correct support group, look at the email below they have managed sending me the soft copy though, but I need the hard copy.


Dear Mrs., Mr Yogesh S,

Thank you for contacting EXIN.
Your message has been registered on 20-5-2009 with number 0905 01237.

We will answer your message within fourteen days.

In the meantime if you have any further questions, please do not hesitate to contact us.
We kindly request you to always include the incident number in the subject line of your message.


Best regards,
Service Desk International
Customer Services
Godebaldkwartier 365 | 3511 DT Utrecht | Postbus 19147, 3501 DC Utrecht, Nederland|
E-mail: service@exin-exams.com
Servicedesk EXIN International | + 31 30 234 4825
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TomOzITIL_2
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Thu Jan 07, 2010 5:56 pm

tomkin wrote:I can guarantee its the foundation !!
Why is that?
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thechosenone69
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Thu Jan 07, 2010 6:10 pm

Congrats for you all. n good luck for all of us in the red badge
Ali Makahleh
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ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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Mekus_72
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Wed Jan 20, 2010 7:09 am

Team,
Please is there any difference between the two ITIL foundation exams below
ITIL EXO-100
ITIL EXO-101
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UKVIKING
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Wed Jan 20, 2010 7:52 am

1

What are the names of the exams
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Mekus_72
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Wed Jan 20, 2010 10:04 am

ITIL Foundation v.3 (or EX0-101),
ITIL Foundation Certificate in IT Service Management (or EX0-100)
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Diarmid
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Wed Jan 20, 2010 10:34 am

Just possibly the second is v2.

Which makes John's answer correct perhaps more profoundly than he realized.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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