How to become a ITIL trainer?

Discussions related to ITIL certification, training and exams.
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Wisey
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Thu Sep 02, 2010 3:10 pm

I have the ITIL V2 service manager certificate and on my way toward V3 expert. I heard there is an ITIL trainer diploma certificate for the trainers.

Anyone knows the path to become an ITIL trainer? Any information will be appreciated.

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Wisey

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LizGallacher
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Thu Sep 02, 2010 4:21 pm

There is not a trainer's diploma.
You need ideally ITIL Expert level. - but you must hold each specific qualification you want to teach - so potentially you need to sit every exam.
You need to have some training experience - better still, a training qualification.
You then need to apply to an Exam Institute, such as ISEB or EXIN - you need to be sponsored by a training company, to shadow a trainer, giving part of a course, and eventually the whole course under supervision.

And after all that - you need to find the work - there are many, many trainers who have had no training work on many months.
Liz Gallacher,
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Wisey
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Thu Sep 02, 2010 6:13 pm

Woo, Does the trainer need to pass the exams with higher marks?

Thanks
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Timo
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Thu Sep 02, 2010 11:06 pm

I think the requirements depend on who provides the training accreditation. For example, our company has an agreement with the Loyalist... they require that the trainer has the certification in the course they are teaching and plus I think 9 additional credits obtained through taking ITIL classes. Also, if they deem you don't have sufficient teaching experience, they require you to take adult education course.

Now, I am not sure what their requirements would be for independent trainers, as opposed to trainers that are part of the consulting organizations Loyalist has some sort of master agreement with.

They have office in GTA, give them a shout and I am sure you'll get some concrete answers.

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LizGallacher
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Fri Sep 03, 2010 3:53 am

That is not quite right Timo. APMG and its various committees (which have representatives from the Examination Institutes). They lay down the basic rules for all trainers (employed or freelance), which are as you describe. They may add their own conditions on top.
It is possible to teach the Foundayion without being an accredityed trainer, as students can enter temselves for theexam - but this is NOT recommended.
You need to have passed the exams well, not just scraped through!
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Timo
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Fri Sep 03, 2010 11:21 am

Might very well be. I didn't have to deal with APMG... I just dealt with the dude in our company that deals with the Loyalist College that provides the training accreditation after certain conditions (don't know if it's the Loyalists' or the APMG's) are met.

You are probably right about the marks too. I had to provide my scores along with the certificate... as well as the proof of previous teaching experience.
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Wisey
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Fri Sep 03, 2010 3:58 pm

Thank you, Timo and Liz

The information is helpful. :)

Regards
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TomOzITIL_2
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Thu Sep 09, 2010 3:02 am

I'd assume that a good way to become an ITIL Trainer is to join a company who does both consulting & certified training. You might start as a junior consultant (auditor & process writer) but will be conducting Foundation courses in no time. That way the company pays for your certification and you have colleagues to help/mentor you.

Plus you're not really responsible for selling business (in the first instance).

my 20c
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Wisey
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Thu Sep 09, 2010 7:26 pm

That will be hard for me to do because I have a full time job as a Configuration Manager.

Anyway I can do part time?
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LizGallacher
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Fri Sep 10, 2010 4:28 am

As I said, you need to be sponsored by a Training Organisation, and you need to observe/shadow/train a class under supervision, so I do not know how you could combine this with a full-time job. I would not recommend resigning and taking a chance on this - in the past this may have worked, but there are a lot of unemployed trainers out there, so work is hard to come by.
Liz Gallacher,
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Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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