How good is ITIL???

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sheen
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Wed Oct 20, 2010 10:59 pm

Hi ITIL Experts,

Can someone please advice me how good is ITIL and the job prospects...

I'm working adult with 5 years + experience in windows environment and Sharepoint. I worked as a Incident team lead as well.

The thing over here is I'm really interested in non tech related job. Even at my current workplace, I came up with the support framework according to the ITIL standards. But when I'm looking for purely ITIL related job, it's very less here.
Currently I'm pursuing my ITIL v3 foundation+PMP.

Can someone please advice what's missing from my end?

Thanks in advance

Sheen


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UKVIKING
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Thu Oct 21, 2010 5:35 am

Sheen

good as what ?
ITIL is a IT process guideline for managing IT Operations - Incident etc

It benefits those who are in IT doing IT operations
It does not hurt to have certification and experience in it
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Thu Oct 21, 2010 8:08 am

SAM

No URLs

No sales work in this forum

ITIL ADMIN: YOUR CALL
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Thu Oct 21, 2010 10:18 am

Thynk

The issue is the LINK

The blantant sales blurb is merely an irritant -

As for what Diarmid wrote, he is NOT in the sales business. he is a tech / IT person who uses ITIL - like me. It also was sarcasm / irony - which is a English speciality - which escapes me as I am a hillbilly stuck in england. You should read more than one or 2 post to try to justify sales posts.

While sales post are allowed, they are an irritant in here when we get spam like posts - which yours is NOT - from training companies

I also have to say that the forum Certification is probably the only forum in this web site - where Sales posts - relevant and not spam - are tolerated.

I have to say after reading your entire post, I must admit I did jump the gun on the post / sales blurb. You actually answered his question and then offered the services of your company.

So ITIL ADMIN should be merely edit the link out and leave your post out

It is cold and the GoGs are in full bloom today
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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sheen
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Thu Oct 21, 2010 11:05 am

Hi John,

Thanks for your reply...
As a Change Manager, I think you can give me a piece of good advice here.
Example, do you need to be tech savvy to be a CHANGE MANAGER or well versa with the ITIL processes only??

Hi Sam,

Thanks for you valuable output...
In a way, I know ITIL is very valuable...
Unfortunately, I'm not from UK to join your ITIL class...:)

Cheers

Sheen
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UKVIKING
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Thu Oct 21, 2010 1:22 pm

Sheen

It depends

I know the phrase is rather trite but.....

if you are dealing with Application Change Management - you have to understand concepts like programing, build plans etc - but you dont have to be a hard core tech weenie

It helps in things like - realizing BS when a team lead say - we never have any issues .. it installs ok... why should we test

Being tech oriented is ok but not required

I put a defintion of a good CM as follows - summarized

a good cm is power mad dictatorial anal retentive pedantic with delusions of godhood

and sometime you do CM

Your main role - besies managing the process - is keeping the idiots from screwing up the system and acting as the doubting thomas - ie prove it rather than take some ones word

Please read through the CM Forum for more data
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Thu Oct 21, 2010 6:46 pm

John,

what did I wrote?

Sorry. What did I right?

Oh I give up! this keyboard is rubbish.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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sheen
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Thu Oct 21, 2010 11:16 pm

Hi John,

Thank you so much for your detailed explanation.
At least I'm getting a clearer picture now..:)
Meaning to say it will be a +point if you have tech knowledge as well...
I'll go through the CM forum as well.
Let me complete my ITIL foundation before coming up with more questions...:)

Cheers

Rasheen M
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UKVIKING
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Fri Oct 22, 2010 3:32 am

Diarmid

Thynk challenged my quick fired post about sales spam and used your response to some one wanting ITIL templates as the basis.

Your keybored is working fine, it is merely the words you cheese
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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ITILadmin
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Fri Oct 22, 2010 3:40 am

UKVIKING wrote:No URLs

No sales work in this forum

ITIL ADMIN: YOUR CALL
My call was to delete: these people are just.... ok, I won't carry on, but I'm sure you agree. :)
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Diarmid
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Fri Oct 22, 2010 5:05 am

Thinks John.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Timo
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Mon Oct 25, 2010 1:00 pm

sheen wrote:Hi ITIL Experts,

Can someone please advice me how good is ITIL and the job prospects...
Not sure about everybody else but personally I think ITIL is AWESOME!!!
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UKVIKING
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Tue Oct 26, 2010 4:35 am

Ah

Timo: Still wishing to be an ITIL Engineer ?
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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